The Year Of The Sphere Starts With Customer Experience
If you want the majority of your business to run by referral or sphere, then the overall customer experience had better become your number 1 priority. (Yes even above and beyond lead generation ðē)
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Every entrepreneur thinks their experience is great. Seriously they do. None of us set out to do business with the intentionality of "let it suck". The question is this:
Do you really understand how to create an experience that results in Super Fans who rave about it?
In today's episode I'm diving into the mindset behind customer experience, why it's critical and giving you some insights to consider. I'll even share some funny examples from my own experiences that will make you laugh.
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More of a 'watch it in person' kind of a person? I dig it. Check out the full episode on You Tube!
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Since You Loved This Episode, Here's A Few Other Episodes I Know You'll Enjoy:
Episode 93: Throw A Baller Event On A Budget
Episode 74: Mastering the Foundation of Referrals With Stacey Brown Randall
Links mentioned in this episode:
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