It's Not Alright, Alright, Alright: The Intersection of Good Marketing and Bad Customer Service

Learn how bad customer service in your business can lead to low client retention and what you can do to fix it!

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The Juicy Marketing That Got Me To Buy...

In this episode, I share a marketing strategy that influenced my purchase of a luxury car, only to have the experience fall short once I drove off the lot.

Imagine this...

A luxury car shining under the spotlight, captivating all of your senses. Its appeal goes beyond design and engineering; it's the result of brilliant marketing tactics that tap into your emotions. Listen in on this roller-coaster ride of a story behind this purchase and the irresistible desires that were evoked within me by clever marketing strategies.

A Harsh Reality Check:

This story takes an unexpected turn when I realized that marketing can only take a business so far. The true test lies in delivering a customer experience that matches or exceeds expectations of a buyer. Uncover how a mis-match between marketing promises and customer service can lead to low client retention.

Check out the episode on YouTube!

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